Refund Policy
Should the Show be canceled due to weather or other unforeseen circumstances prior to the start of the show, the Jones Beach Chalet refund policy provides purchasers with the option of a 50% refund of the purchase price or receiving replacement tickets for the 2027 Jones Beach Chalet at no charge. Should the Show be canceled due to inclement weather or unforeseen circumstances after the beginning of the program, purchasers may receive a 25% refund of the purchase price. No refunds will be offered for parties that are unable to access Field 4 OR Jones Beach State Park due to parking or traffic difficulties. Since the Chalet is open for early check-in, we allow ample time for parties to arrive before parking fields and parkways start to close due to capacity.
This refund policy is valid until Sunday, October 4, 2026, ninety (90) days after the Show. Any refund requests received after October 4, 2026, will not be considered.
Privacy Policy
We take precautions to protect your information. We collect credit card or bank account information, names, addresses, and other data related to your transaction when you make a payment through our site. We use this information to process your payment.
Terms/Conditions
By submitting your payment, you authorize the Natural Heritage Trust to charge the account above for the amount specified in the Transaction Amount field.
Questions?
If you have questions about this event, please contact us by email at jonesbeachchalet@parks.ny.gov. For questions about your payment, contact the Natural Heritage Trust at 518-474-2997 or at nht@parks.ny.gov.